Abstract:

This research conducts a comparison between the results obtained by one of the major ranking systems called, Eduroute, and the results obtained by the heuristic evaluation method regarding the usability of the top three university websites in Jordan. The results proved that the results of Eduroute regarding the ranking of universities’ websites, could provide indication regarding the overall usability of the websites. This research also shed the light on common usability problems that could be found on a university website, which was identified by the heuristic evaluation method.