Abstract:

Working life is being transformed. Most organizations based their structures in information and knowledge. Knowledge-based works have new potential occupational risks that should be redefined and even discovered. The most striking development is the changing nature of work itself and its increased psychosocial workload. Traditional physical risks are relatively under control in new knowledge environment, but psychosocial risks are increasing and represent an important source of health problems. In this paper we present exploratory results about the emerging working risk in information society. We have conducted a Delphi study to determine organizational factors that affect the psychosocial labour risk in information society. A broad group of factors were determined, by expert consensus, to be important at the conclusion of this study.