IT-Business Strategic Alignment Gap and Sustainable Competitive Advantage in Jordan: Triangulation Approach

Abstract:

Although a significant number of literatures cover strategic alignment and its consequences, little progress has been made in developing a comprehensive theoretical understanding of how organizations can leverage strategic alignment types to positively influence firm’s sustainable competitive advantage. Besides, while researchers have encouraged more research on the causal chains between IT investments and Business performance, the results of empirical studies have been inconclusive. This is partly due to the exclusion of IT-business strategic alignment. This study has examined the impact of IT-business strategic alignment antecedents in terms of leadership, structure and process, service quality, and value and belief on IT business strategic alignment in terms of alignment gap, followed by the impact of IT-business strategic alignment on sustainable competitive advantage. In order to explore the above research relationships, the study further utilizes the positivism paradigm by applying mixed-method technique by acquiring both quantitative and qualitative data. Such triangulation would help to provide more insight into the issues studied in this research. Particularly, this study has tested the research model by conducting 172 survey questionnaires with public shareholding firms in Jordan. After that, the study conducted several follow-up interviews in Jordan in order to further validate the research results. Thus, the results obtained from the structural equation modelling (SEM) technique and supplementary qualitative analysis of the interviews offer a valuable insight into the research.

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