IT Reliability as a Moderator of Relation between Business Continuity Management Maturity and Benefits Obtained from its Implementation

Abstract:

The paper is devoted to the analysis of the potential influence of IT reliability on Business Continuity Management (BCM). The analysis concentrates on BCM maturity and its influence on organization’ ability to gain benefits from BCM implementation. It is assumed that reliability of IT solutions is one of factors potentially influencing that relation. Empirical research is conducted to verify formulated hypotheses based on results obtained from more than 1000 organizations from two business contexts (Poland and Switzerland) in order to determine whether IT reliability is a moderator of the relation between BCM maturity and benefits obtained due to BCM implementation.

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