Job Satisfaction and Employees’ Productivity: A Study of Federal Airport Authority of Nigeria (Faan), Lagos State, Nigeria

Abstract:

This study investigates the effect of job satisfaction on employees’ productivity in the Nigerian public sector with specific reference to the Federal Airport Authority of Nigeria (FAAN), Lagos. The study employed a descriptive survey research design based on primary and secondary data. Out of 939 population which includes 781 senior staff and 210 junior staff of FAAN employee, 281 copies of structured questionnaire were administered to FAAN and 213 (75.8%) was returned while 68 (24.2%) was not returned. Simple random sampling technique was used. Secondary data were sourced from published materials and analysed textually. The Statistical Package for Social Science (SPSS) statistical tool was used for the analysis of data. This study adopted Herzberg two-factor theory which rejuvenated the discussion and findings. The study unveils that there is positive significant relationship between job satisfaction and employees’ productivity in Nigeria. Therefore, the study concludes that employees are an integral part of any organisation and as such their satisfaction should be a priority for improved and optimum performance and a high opportunity for competitive edge especially in the public sector. Therefore, the recommendation of this study based on the findings is that; it is imperative for managers to make acceptable incentives to mitigate employee dissatisfaction at the workplace to improve productivity.