Abstract:

Knowledge management refers to a range of practices used by organizations to identify, create, represent, and distribute knowledge for reuse, awareness and learning across the organization. The programmes are related to organizational objectives and are intended to lead to the achievement of specific business outcomes such as shared business intelligence, improved performance, competitive advantage or higher levels of innovation. Every two to five years, Centre for Diploma Programme’s (CDP) academic and management staff will prepare the updated syllabi for MQA accreditation. For the above reason, the system will assist both the administrator and the lecturers in organizing, updating and retrieving their syllabi information for the entire Diploma in Information Technology (DIT) programme.  This paper discusses the use the knowledge management practice among academic in Centre for Diploma Programme in Multimedia University via the Syllabus Management System. We will first identify the contributing factors that encourage the academics in CDP, MMU for practicing knowledge management i.e. MQA’s requirement, academics’ commitment and the university’s requirement and then the practice of knowledge management is shared through the Syllabus Management System.  The requirement models have been represented using the Unified Modeling Language (UML) and the development stage uses the ontology development methodology. Finally, ontology methodology is used as a guideline for creating ontologies based on a declarative knowledge representation system. The system is deployed on the Protégé ontology editor tool.