Abstract:

The tools and techniques in Knowledge Management (KM) are powerful measures for enhancing the growth and development of the company if it is well directed. It may also if not handled appropriately reflect inefficiency in work sapping the energy of employees who may not see the objective of these initiatives in the right perspective and be critically inclined towards it and may try opting out of it. Michael Porter’s Value Chain had created an environment of empowering major corporations, but with the tremendous power of internet the opportunity of developing KM has been phenomenally enhanced.The actual power naturally lies in canalizing the forces of knowledge gained by employees across the organization that is presently neglected. The present Value Chain would work, however the question is- “Is the Value Chain of a KM organization similar or different to Michael Porter’s?” The paper notes that the success of the KM system if appropriately designed would be an assured one in spite of growing competition. With this in perspective the paper attempts to review reflectively on the situation as to what would be the issues and factors that ensure the success.