Learning Dynamic Capabilities In Healthcare Organizations – A Qualitative Research

Abstract:

Dynamic Learning Capabilities (DLC) are the main generator of competitive advantage influencing the dynamics of organizations. The main objective of the study is to understand, based on the logistics managers of health organizations, how the DLC add efficiency to health organizations, seeking organizational improvement. A qualitative approach was chosen, using interview and documentary analysis, based on four studies of public and private health organizations. The results suggest that in the different organizations (public, social, private) CDA add efficiency to health organizations in a very dispar way. The study intends to understand how the DLC add efficiency to health organizations. The results contribute to the current literature on the subject, as well as a practical contribution to health organizations.