Abstract:

The goal of this paper is to provide insights on the potential of leveraging innovation in knowledge management in the international banking industry. Opportunities for maximizing profits and competitive business advantage are abound for the Islamic Development Bank (IDB) through the study of these initiatives. By exploring innovations into the capabilities and usefulness of knowledge management (KM), these can then be applied to IDB‟s daily activities while simultaneously positioning itself strategically in the eyes of the world as the leading Islamic financial institution that serves the interests of the people to its fullest potential. Consequently, key performance indicators (KPI) can then be identified and applied to ensure objectives are achieved. The outcome of this paper would be of interests not only to the IDB‟s top management but also to academics, advocates of KM and innovation and ultimately contribute towards breadth of knowledge within these two areas for further in-depth, empirical studies.