Logistic Workers’ Know-How as a Component of Knowledge Management in Companies

Abstract:

This paper undertakes the task of determining contemporary challenges of implementation of employees aspects of knowledge management in the area of company logistics and answers the question whether the size of a company influences the level of perceived significance of the aspects of organisational procedures that are manifested in the logistic workers know how . The conducted analysis of the literature reveals the principles that govern the placement of the human capital concept with regard to knowledge management and exemplifies organisational conditioning of their impact on the efficiency of an organisation in the context of logistics as well as participation of companies in the supply chain .the revealed role of employees tacit knowledge for the development of a company justified the conduction of a survey among the so-called logistics professionals (non-probability sampling, PSAQs, n=197). The analysis of the results obtained revealed that, from the point of view of respondents,