Management of Innovation in Tourism Oranizations

Abstract:

Innovations can be applied in any human activity, however, it is the business sector which is considered a priority sphere, especially the manufacturing industry and the market-aimed services. The author of this article carried out research among managers in tourist traffic sector to find out their opinions on innovations in organizations they had managed in 2017. The research dealt with evaluation of what categories of innovations were implemented, what impulses initiated their implementation, what were the competences for their implementation and what re-engineering levels were implemented according to the restructuring activities. Verification or negation of the specified hypotheses was enabled by application of the statistical methods of dependence research to the fundamental variables. The research results point out that in the monitored period the product innovations were implemented in most cases, whereas implementation of the saving management innovations was quite seldom. The most often reason for all changes was a vision of the organization. Almost 90% of the organizations pay attention to determination of competencies for preparation and implementation of the changes. There was not proved any dependence between the rating of importance of measures to overcome opposition of workmates to changes/innovations, and the manager's gender, the management level and the size of organization they manage.