Abstract:

Organizations depend on data & information in running their operations, and most importantly on knowledge to develop new and improve existing technologies. The ability of an organization to utilize knowledge to get things done and maintain a competitive advantage is more important for organizations with ‘global ambitions’.   One of the remarkable changes that has been taking place in the business field is the change in technology which has tremendous effects on all aspects of business. Although new technologies are improving around the world dynamically, some people still have hard time accepting and coping with these new challenges. This study aims to understand the awareness of employees about Knowledge Management (KM) and to identify the main reasons for resistance to change. Where the purpose of the study is to investigate the resistance to change that influence the process of knowledge management awareness and implementation in the workplace and make relevant recommendations.