Abstract:

This paper illustrates the implementation of Balanced Scorecard (BSC)  in  Universiti Tun Hussein Onn Malaysia (UTHM). The development of UTHM strategic performance measurement and management started when the university introduce BSC in September 2004. UTHM on the move to be world class university by 2013. Therefore the development components to acieheve world class university must be integrate with the university strategic planning. By using balanced measures at the organizational level, and by sharing the results with the university, management are providing the information needed to align employee performance plans with organizational goals. At the same time, by balancing the measures used in employee performance plans, the performance picture becomes complete.