Abstract:

Employee retention that mirrors employee loyalty is an important measure of an organization’s job environment and the quality of its management. Loyal employees represent a cost savings over recruiting and training new workers, and loyal employees can be incredible assets to a growing company. The objective of the study is to determine the influence of dispositional characteristics and motivational factors on employee loyalty among 100 teachers employed in selected private Islamic schools in Kelantan. The sample was determined using systematic random sample and data was gathered using self administered research questionnaires. Descriptive analysis was utilized to describe the respondents and the Pearson Product Moment Correlation was used to assess the influence of the independent variables on its dependent. Result indicates the positive significant relationships between variables and supports the hypotheses. This study suggests that dispositional characteristics along with the motivational factors employed in this study influencing employee loyalty to the organization, and therefore the factors could be utilized by managers as mechanism to promote organizational citizenship among employees.