Abstract:

Organization social effectiveness assessment has been studied for many decades by leading experts in the field of economics and management. However, at present, unified approaches to the problem of quantitative and qualitative measurement of social efficiency have not yet been determined. What makes it even more difficult is that this category is directly related to the working activity of personnel, and human behavior is subject to special laws and has a direct impact on the economic and social results of the organization. The study of scientific approaches and concepts allows us to identify three methodological approaches to assessing the social effectiveness of an organization. Proponents of the first approach believe that the main criteria for social effectiveness are the final results of work for a certain period of time. Proponents of the second scientific trend are of the opinion that indicators reflecting social efficiency should take into account labor productivity, as well as its quality and complexity. The third approach puts social efficiency directly dependent on the forms and methods of working with staff. This study showed that it is impossible to assess the social effectiveness of an organization using just one indicator. To do this, a system of indicators should be used, which collectively will indicate social efficiency. This point contributed to the development of methods for assessing the social effectiveness of an organization based on labor indicators.