Abstract:

Recent transformational change in higher education of Malaysian National Higher Education Strategic Plan was in response to the globalization era and the internationalization of higher education. In order to fulfill the aspiration of achieving its seven strategic thrusts, higher education institutions have now become the objects of greater public scrutiny. The seventh strategic thrust has stressed on effective implementation and monitoring for best delivery systems in the education system. Unlike public companies, higher education institutions do not have a regulatory requirement that mandates such changes, so there is no direct incentive to implement them. However, improved governance and control benefits all organizations.