Abstract:

Romanian public institutions are recently involved in social media.   A guide to the use of social media tools addressed to Romanian public administration employees emphasizes that the reluctance of public institutions to use social media is due mainly to the lack of training in this field.   Sharing knowledge in the public sector is governed by strict rules, a clear sense of hierarchy with fixed reporting structures, standard operating procedures and laws, thus limiting the free flow of information along organizational boundaries.   The most commonly used technology-based communication channels are sites that typically run static information, offering limited interaction between citizens and institutions. In this context the main research questions of this study were established that new perspectives on how to put the community at the heart of decision making in government. We have tried to answer a series of questions about real citizen participation in the decision-making process and measure the potential for participation at Community level to see if citizen participation really works within government practice. The main conclusion of our study was that eGovernment can deliver benefits by increasing transparency, and open governance involves social environments beyond opportunities and benefits requiring in-depth research not technically on the challenges of eGovernment, but rather socially as a perspective and paradigm shifts.