Abstract:

The importance of knowledge for the functioning of modern enterprises has been raised in a number of research and scientific studies. Despite the great interest in the subject of knowledge, is still a lack of clear, unified foundations in knowledge management, especially in small manufacturing enterprises. These enterprises dispose different data on the production process, resources and production components. Often these data are not collected in a centralized knowledge management system, which is difficult to manage these data and use of knowledge developed in the production process. The authors of the study attempt to analyze the process of knowledge management at the operational level in a manufacturing enterprise using innovative additive technologies (AM). Despite the fact that AM technology has been known since the 1980s, there is a lack of research and development on knowledge management in such a specific, ever-growing productive branch. The dynamic development of this technology makes that knowledge in such enterprises is usually individualized and difficult to specify. The research will be described in the form of a case study. The aim of the article is the analysis of the process of knowledge management at the operational level in the manufacturing enterprise of high-tech sector, which produces machine parts using additive technology (AM).