Abstract:

This study aims to demonstrate that the perceptions of employees about the different dimensions of IT-enabled innovation will be different in different sectors, although all firms are innovative organizations. These dimensions are competitiveness, organizational aspects, technological aspects, customer attitudes and financial aspects. In total, 105 employees from three large multinational companies that have a reputation for ranking IT-enabled innovation highly replied to an original questionnaire measuring these dimensions. The strongest driver is competitiveness. Although all three companies are innovative companies according to public opinion, the company in the telecommunication sector gives the highest importance to innovation. The study offers an important implication to managers: employees who are working for six to ten years in their current companies are more responsive to innovativeness.