Abstract:

This paper aim to present the role that the performance monitoring tools, such as balanced scorecard, dashboards, reporting, have in ensuring the integration of the information, the data, between the operational planning and strategic planning. In the current litterature, authors, are mentioning that sometiems strategies are not linked with the operational planning, so neither the budgets are (seen as important planning tools here) and management cannot achieve of course their targets set for the future.
The study is focusing on dashboards as performance tracking tool, accordingly to the kind of data we had access, and is based on historical data coming from realised budgets and forecasted values using moving averages and time series as methods. By putting together all this kind of data, through this tool, we have we can show real time information and future predictions to the management that can help in taking decision very quick and adapt the strategies and the planning for the future according to current status of the business.