Abstract:

Knowledge Management (KM) has become a key source for organizations to enhance the competitive advantage which is of prime significance for organizations’ performance, due to the knowledge boom, and the quick development of information and communication technologies. Hence this paper describes on the theoretical concepts and approaches of KM process that could be implemented in organizations by reviewing KM process theories and present suggestions for what a general process should include based on analysis of various models presented in KM. The main emphasis is laid upon the concept of goal definition review, validation, and knowledge training processes in order to make sure that KM process initiative will deliver competitive advantage to the organization.