Abstract:

Running IT companies and IT projects involves risk. It makes it difficult to conduct projects and further development, and the problems that arise worsen the financial result, therefore each company strives to minimize the risk and reduce the probability of its occurrence by adjusting management to the situation and the project. IT projects have a special specificity, innovative character, uniqueness and complexity (Dydkowski, Kos, 2016). For this reason, it is difficult to use for management existing models that are embedded in standards and norms and do not necessarily develop quickly enough to keep up with the development of the IT industry, therefore it is necessary to create a process and project model that will be repeatable on the one hand and the second is innovative and will support management processes in IT projects. The aim of the article is to develop a model of process and projectmaturity adapted to the specifics of a medium-sized company operating in the IT industry and enabling the identification of key areas for improving its operations. The decision as to which models will be compared resulted from the analysis of several project management and process management models. Based on the analysis, two models most suitable for the IT industry were selected for further research. The most popular and most frequently used conceptual and methodological models were created in the process of striving for efficiency. For this reason, it was necessary to analyze and select those that are closest to the IT industry.