Abstract:

Psychological support is an important aspect of universities’ responsibility for their learning and working environments. This article compares publicly communicated provision for students and staff at selected Polish public universities in terms of service recipients, forms of support, organisational responsibility and conditions of use. Comparative document analysis and directed content analysis were applied to 43 source materials audited on 1 October 2026. Purposive sampling covered 17 comprehensive, economics and technical universities, all included in the main analysis. Public communication of provision for students and staff, and of psychological consultations, was confirmed at every institution. A general scope of individual staff support was declared at 13 universities, specific restrictions at three, and the scope remained undetermined at one. Psychotherapy was confirmed in three cases; in seven, the rules reviewed excluded it from the services described, while seven lacked conclusive information. An access procedure was documented at every university, distinct rules of use at 13, and confidentiality or anonymity of consultations at 11. The findings show that widespread communication of provision coexists with differences in eligibility and the completeness of service descriptions. They support the need to specify recipients, service functions and organisational responsibility clearly. The study does not measure actual availability, utilisation or clinical effectiveness; it provides a basis for improving the communication and organisation of support as aspects of university management.