Abstract:

The theme "Quality management system and models as a tool for small and medium enterprieses development and competitiveness increase" is determined by the basic concepts included in the topic - small and medium enterprises (hereinafter referred to as "SMEs"); competitiveness and quality management system (hereinafter referred to as “QMS”). Small and medium-sized enterprises are interested in producing products in which potential buyers can see the qualitative features they need to meet their needs. Thus, the merchant, the quality requirements and competitiveness of the product produced by him coalesce into one system whose function is closely related to the goal of the product buyer to more fully meet their needs. Today, the European Economic System employs more than 23 million small and medium-sized enterprises, which produce goods and services worth more than 4 billion Euros. These companies employ over 90 million economically active people from different European countries (Eurostat, 2018).