Abstract:

This study concerns the phenomenon of collective intelligence in the online public sphere. Presented comparative case study reveals what actually works in the examined projects and what requires improvement would allow for better policy planning in the future. In this article we made an attempt to identify and assess the cognitive processes enabling emergence of collective intelligence (CI). Results reveal, that most cognitive processes are working satisfactorily, but the real problem is using collective memory, which works only to a very limited extent. A guideline for the future policymakers should be to develop a shared memory system, to which all community members should have access.