Abstract:
Presented paper discusses influence of implemented quality and environmental management systems ISO 9000 and ISO 14000 on enterprise performance. The paper brings original results and comments on realized and processed questionnaire research concerning approx. 700 companies operating through Czech and Slovak Republic, called “Adaptability of entrepreneurship”, financed by Silesian University in Opava. The paper evaluates difference in enterprise performances as an effect of implementation of ISO QMSs. The performance of 4 groups of companies (no ISO implemented, ISO 9000 implemented, ISO 14000 implemented and both ISO 9000 and 14000 implemented) is compared. There were selected 14 criteria for evaluation, which can be marked as enterprise sustainability aspects. Three hypotheses were tested. The results show visible improvement in performance and awareness of selected priorities at companies with implemented ISO QMS. Problematic and results are discussed, thematically supplemented by and compared with professional literature.
