Robotic Process Automation: Mapping the Emerging Research Field

Abstract:

The aim of the paper is to map the emerging research field focused on robotic process automation. The study employs bibliometric methods of research profiling and keywords co-occurrence analysis. Data for analysis are retrieved from the Scopus database. VOSviewer software is used to support analysis and visualize the findings. First of all, the leading contributors to the development of the research field are identified, including the most productive countries, research institutions, source titles, authors, and core references. Secondly, the leading research topics and thematic areas in the field are discovered and explored. The study shows that discourse in the field focuses around four issues that are related to information management systems, cognitive automation, productivity oriented automation and business model innovations.