Abstract:

A country without a solid sanitary system is a loss both for patients and for employees who work in medical institutions. On the one hand, Romania is privileged to have well trained doctors as well as competent medical staff, who are always willing to help a patient in need; on the other side, Romania has also a poor health care system, that damages not only the clinics and hospitals, but also the desire of both patients and doctors to be treated and work in Romania. During times, an innovative method, a philosophy, was able to help and change industries in need, providing them with tools for perfecting their operating system, motivating the employees and concentrating on customer’s needs.That method will be represented by Lean system and will be able to eliminate the waste starting with waste of time and medicines-the 2 most important priorities in the health industry. Due to different approaches of this method, the waste from hospitals and clinics, started to decrease step by step, achieving objectives like patients' and medical staff's satisfaction. Generally, the main target of the project is to find the right way to eliminate in proportion of at least 70% the waste from health industry. This action will be possible by accustoming the entire medical staff with Lean principles and main tools, so that they could turn into a Lean thinking, in order to contribute each of them at the improvement of health care system.