Abstract:

A significant increase in the contribution of economic development and employment generation by Indian SMEs has been observed in the past few years. In today's changing business environment and competitive market, Indian SMEs can provide a significant contribution to international business through implementation of e-business technologies. Enterprise resource planning (ERP) is one of the many e-business technologies that Indian SMEs have recently begun to implement to integrate their external and internal business processes. The literature review had revealed a gap in explaining the choice of ERP implementation strategies and its impact on project success among SMEs. In particular, there is very limited research on ERP implementation strategies in the specific context of Indian SMEs. Given the rich and inter-related set of factors that the study sought to explore, a case study approach was adopted. The findings reveal SMEs preference for adopting step-by-step implementation strategy.