Abstract:

Within the supply chain, the customer does not simply buy parts or services from suppliers, but also buys  supplier capabilities, which results in quality products and services. Having a tool that handles the  Inspection as well as the Nonconformance, Complaint, Corrective Action and Concession processes is key to successfully track the supplier performance. This paper presents a platform to support a Supplier Quality Management System (SQMS), that fits the technical specification ISO/TS 16949 requirements. This prototype is composed by a web platform and mobile App, to have flexibility and mobility as key main characteristics.