Abstract:

The aim of this paper is to explore the use of information systems and technology (IS&T) in four organisations and to determine whether they use and view IS&T as an operational tool or as a strategic resource. Data collection was undertaken via semi-structured interviews with senior management in each organisation. The results were mapped to an adaptation of the Gibson and Nolan [13] Stages of Growth framework to help determine how these organisation’s use and view IS&T. It was found that IS&T was viewed as operational (one organisation), as a strategic resource (one organisation) while the remaining two organisations are moving towards strategic use of IS&T.