Abstract:
The study is an initial data gathering of the response of Malaysian banks to the strategic information management (SIM). The study uses a case study method of data gathering and two different banks (commercial bank and government supported bank) has been chosen as a sampling. The aim of this paper is to contribute a scenario and opinion of the top management on Strategic information management (SIM) in each bank. Two different banks have been selected as a case study at this point to investigate the level of SIM and how SIM exists in their bank. The preliminary study revealed that technology has been discovered to be the main driving force of competition in the banking industry. The utilization of information technology improves the banks to a wider, faster and more efficient market. It has also made work easier and more interesting, improves the competitive edge of banks, improves relationship with customers and assists in solving basic operational and planning problems.
