Abstract:

As strategic and operating conditions become increasingly unstable due to factors such as hyper-competition, increasing demands from customers, regulatory changes, and technological advancements, the ability to perceive relevant change and respond readily becomes an important determinant of firm success, their managers increasingly need accurate and timely performance indicators to manage and lead them. In this pursuit enterprises are increasingly turning to computer information systems to seek support for enterprise performance measures to aid goal setting, monitor progress, identify and draw attention to financial implications of organizational decisions, facilitate internal benchmarking, identify inefficiencies in core business operations, and identify cost saving and operation improvement opportunities The paper objective is to identify whether in the 100 most financially successful organizations in Saudi Arabia are employing 'good practice', in terms of ensuring the degree of involvement experienced by respondents during both systems development and system implementation by assessing stakeholders' views, values, attitudes, and beliefs pertaining to their computer information system (CIS).