Abstract:

Article examines applicability of competence approach for identifying the training needs of staff in the small business company, based in the Yekaterinburg and operated on the market of the Ural region, Russian Federation since 2010 in the area of metal trade. Research had been held with the special Competence Model which was constructed together with the top-managers for job-position “sales manager”. Results of research allowed identifying training needs because of competence gap between required and real level of development of staff’s competency.