The Digital Transformation in Swiss Hospitals: A Reference Modelling Approach

Abstract:

Through various approaches such as the eHealth Switzerland 2.0 strategy, the Swiss healthcare system aims to digitally catch up with other industries and drive the industry into the digital future. To enable hospitals to transform their business model and prepare for the future, this paper presents an approach for the implementation of the digital transformation in Swiss hospitals. Thus, a metamodel consisting of nine elements was created as a base. The focus of the metamodel and the later reference model lays on the central activity-elements, which are each embedded in a phase and are directly or indirectly connected to all the other elements in the metamodel. For the reference modelling, the metamodel serves as a structural template, while an existing roadmap from literature on the digital transformation was used as a content-based starting point. The final reference model consists of 30 activities within six different phases