Abstract:

Evidence from the literature confirms that firms are as productive as the quality of their factors of production, which includes labour (workers). This suggests that the quality of workers in a firm, in terms of attitude to work, determines the productivity of that firm. Firms can, thus, improve their performances by investing in their workers in such a way that their workers’ possess positive attitude to work. Such investments, which represent human capital development as well as employee relations, can be in the form of bonuses, salary upgrade, commendations and sponsored trainings, among others. The research questions that arise include: do firms recognise this factor as a way of improving productivity? To what extent do incentives improve firms’ productivity? The objective of this study, therefore, is to examine the effect of human capital development on workers’ attitude to work using Mutual Benefits Assurance Plc as a case. The study is founded on a theoretical foundation established by Human Capital Theory and Correlation estimation technique was adopted for the research method.