Abstract:

This research-in-progress paper examines the effect of organizational commitment on turnover of IT professionals in IT outsourcing industry. While research has examined turnover intention of IT professionals in general, few have focused on the context of IT outsourcing industry. We contend that IT professionals who work in IT outsourcing industry experience a totally different working environment than their counterparts in other industries. This difference warrants additional research so that effective strategy can be tailored to manage high turnover rate in the industry. We link Meyer and Allen’s Three Component Model of Organization Commitment to examine turnover intention of IT professionals in outsourcing industry. To test the model, data will be collected using a survey questionnaire from 150 IT professionals in outsourcing industry. The findings will add to the existing body of knowledge in IT turnover in general and in IT turnover among outsourcing employees in particular. For vendors, the findings will inform them how to best manage the different types of organizational commitment among their employees in an effort to retain the valuable IT professionals.