Abstract:

Hardware, software, network and data are a part of the components required in IT infrastructure in an organization for their day-to-day operation. Any changes, demands, requests, customizations, etc. from customers toward certain product/services, changing direction or business objectives, to accommodate the technological invention and innovation and also to follow current trends, it can be done and fulfilled easily, efficiently, and effectively if their IT infrastructure is flexible. Furthermore, to compete with other organizations, the organisation itself must ensure which information systems should be in place and/or which one to be maintained. This leads the managers or decision makers to maximize their ability, capability, wisely and strategically use of information systems in assisting them to direct, evaluate, guide and suggest for better decision making. Therefore, this study attempts to identify the determinants of strategic utilization of information systems. Using systematic review is one of the ways for the researchers to dig and evaluates which of the dimensions best suit both dependent variables (DV) and independent variables (IV).