The Most Critical Success Factors of IT Projects in Saudi Arabian Public Organizations

Abstract:

The main purpose of this study is to assess and validate the success factors of IT projects in Saudi Arabian public organizations that had been found in the previous studies in order to identify the most critical ones. A quantitative approach using questionnaire method was used to collect and analyze the data. The findings of the study confirmed the importance of the identified factors that had been proposed in previous studies, and the most critical success factors (CSFs) of IT projects in Saudi Arabian public organizations to be found are: top management support and stability, project management, project team competency, communication management, strategic planning, training and education, partner and supplier management and stakeholder management.