The Readiness of Using Enterprise Resource Planning (ERP) System in Higher Education: A Case Study of Jordan Universities

Abstract:

Enterprise resource planning (ERP) systems become very significant in managing business processes. However, higher education institution (HEI) should think more about implementing ERP systems to manage their processes and produce high quality output. Indeed, several studies on ERP implementation projects have shown that these projects are often fraught with difficulties and that their failure rate is high. In addition, studies have shown that, oftentimes, firms do not reap the benefits that they expected from implementing an ERP. ERP providers or developers should understand the level of readiness in the organisation in order to reap the benefits that they expect from implementing an ERP. Hence, it is significant to determine whether the HEI in Jordan will be able to adopt the technology, that is, whether the universities is ready for implementing it. Therefore, the main purpose of this study is to classify the universities based on their readiness and applicability, by evaluating through the questionnaire survey, in order find the most appropriate and prepared universities that willing to adopt ERP system in Jordan

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