Abstract:

This paper looks at the role that Information and Communication Technologies (ICTs) play within Small to Medium Enterprises (SMEs) in South Africa. The aim of this study was threefold. Firstly, it aimed to find out which ICTs SMEs are currently using in South Africa, secondly, to delve into the perceived value added to SMEs by ICT adoption and thirdly, to uncover the various barriers SMEs face when adopting ICTs. It was found that ICT does indeed add value to SMEs but that South African SMEs experience a number of critical barriers when adopting and using ICTs.