Abstract:

M-health applications play significant roles in enhancing the services being provided to the patients. Applying such technology within healthcare institutions is challengeable. It requires a lot of effort, resources, and radical changes in any healthcare providers' practices and services. As well as understanding the patients' expectations, which will improve the satisfaction of the services provided. However, the adoption and acceptance of such a technology are not as widespread as might be expected in Saudi Arabia. Even though healthcare providers have launched few m-health apps, there is a limited usage of such a technology through Saudi society with no clear evidence of actual causes. Moreover, the role of social awareness and individual attributes has not been involved or examined in the case of adopting and accepting m-health apps in Saudi Arabia. Consequently, the Saudi Arabian society may inadvertently obstruct the healthcare providers' plans. This research aims to provide the current state and knowledge necessary to ensure the successful implementation and utilization of m-health apps in Saudi Arabia.