The Roles of Management Support and Proactive Technological Orientation: Managing End-User Satisfaction in the E-government Context

Abstract:

In the information technology (IT) literature, the roles of management support and proactive technological orientation in organizations have been frequently cited as critical to ensure IT implementation success. More often they were investigated in the context of a specific application system implementation. And, they were frequently examined in profit-oriented organizations. It appears that there is a lack of investigation into these issues in the e government
context.