Abstract:

The goal of this article is to describe specific aspects regarding the use of e-marketing tools as a factor influencing the perception of the image of a higher education institution among its target groups. The article draws on primary data acquired through surveying respondents with the use of a questionnaire. More specifically, the analysis is based on 400 responses given by students at the Faculty of management - University of Prešov in Prešov. The crux of the article consists in examining the opinions of the respondents, concentrating on selected e-marketing tools such as a Blog, Microsite, Q&A / FAQ portal, E-mail newsletter, Wiki, Online publications / eBooks, Live chat, and Mobile application. The research results have shown that there is no significant correlation between the students’ attitude towards the necessity to use new e-marketing tools and the expressed evaluation of the faculty’s image. The hypothesis that there is a significant effect of the type of study (full-time / external) on interest rate in the new internet marketing tools has also not been confirmed.