The Trust as a Necessary Condition but Not Sufficient for the Psychological Contract

Abstract:

The perception of organizational injustice may trigger off a questioning of the trust established between both partners (employer and employee), which may cause a breach of the psychological contract and encourage the emergence of problems within the organization (doubt, mistrust, antisocial behavior, etc.). We support the idea that social influence can affect the psychological contract, itself arising from a trust established yet between partners. In order to conduct our empirical research, we selected a financial institution, named SND bank, based in the capital Tunis. Data were collected from 250 questionnaires distributed to investigate the causal relationships between variables, using structural equation models. Results showed that only procedural justice affects positively the employees’ subscription to behaviors of confidence and the respect of the psychological contract. Regarding to interactional justices, it affects the employees’ subscription to behaviors of confidence. As to Social influence, it affects the psychological contract.
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