Abstract:

The aim of this paper is to describe a range of validity and reliability best practice strategies used in an egovernment adoption qualitative study. The paper explains how the use of these strategies contributed to minimizing the possible qualitative researchers' bias that are usually associated with the qualitative research paradigm thus enhancing the overall validity and reliability of the study results. In addition, the paper presents the qualitative data analysis technique (Domain Analysis) which was used to analyze the study data and explaining how this technique helps in improving the reliability and validity of the results obtained from the case study. The information presented in this paper would be of interest to IS researchers who are interested in adding rigor to their own qualitative enquires.