Abstract:

The article is a proposal of using crisis response systems to manage events from the organizers' side. The presented characteristics of crisis management with the initiation of the SARS CoV-2 virus with reference to the meetings industry shows a niche interest in crisis IT systems from the event organizers, as evidenced by the cancellation of concerts, sports events, culinary festivals and the consequent collapse of the meetings industry. Reacting to the crisis was related to the received signals about the introduction of restrictions rather than reacting on the basis of developed procedures. The proposal to create a system with a specific IT tool presented in the paper indicates the need for its implementation in the meetings industry, the breakdown of which significantly affects the mental state of the society.