Abstract:

It is evident that there is a strong competition among organizations and rapid changes in business environment. Therefore, the organizations start thinking of developing their performance and processes. In this regard, Knowledge Management (KM) process has turned out to become an organization strategic resource to the extent in which it is viewed nowadays as a base of success or failure. The aim of this paper is presenting a conceptual KM process framework. The main emphasis is on developing phases such as knowledge infrastructure, knowledge combination, knowledge evaluation, knowledge filtering, knowledge repository, knowledge sharing, knowledge application, and finally, knowledge performance across the KM process. Therefore, this paper contributes to the process of developing KM. The paper will describe a more valid process to Improving Knowledge Performance.