Abstract:
Tourism significantly impacts emergency services, yet limited research has examined the correlation between seasonal tourist influx and 112 emergency call volumes. This study analyzes emergency call data from Constanța County, Romania, between 2018 and 2024 to assess the effects of tourism on emergency response demand. Findings indicate a strong positive correlation between the number of tourists and emergency calls, particularly for police (r = 0.952), ISU-SMURD (r = 0.963), and gendarmerie (r = 0.952), confirming that emergency service demand rises sharply during peak tourist months. However, ambulance calls showed no statistically significant correlation with tourism, suggesting different operational dynamics. These results emphasize the need for adaptive resource allocation, multilingual emergency services, and increased awareness of alternative contact methods such as SMS113 and the Call112 app. The study highlights the importance of coordinated emergency interventions in high-tourism areas. Future research should explore similar trends in other Romanian and European tourist destinations to enhance emergency response strategies during peak demand period