Abstract:

Organizations have significantly increased their use and development of Web-based systems and applications. The complexity of designing, developing, managing, and maintaining these systems have grown considerably. Web engineering is the process used to create high-quality Web-based systems and applications that deliver a complex array of content and functionality to a broad population of end-users. Despite the introduction of a wide variety of development tools and methods, web-based development projects are plagued by cost and schedule overruns, and unmet user requirements. Based on the Web Engineering Process Model developed by Pressman (2000) and the risk factor taxonomy proposed by Boehm (1991), an integrative framework for Web Engineering risk assessment is proposed. The results from our study imply that organizations should incorporate risk assessment throughought the development of Web-based applications. This paper discusses some of the managerial and research implications of the findings.